Returns & Exchanges
At Bouclair, we want you to love your home decor, which is why we offer a flexible return policy for items in their original condition within 30 days of purchase. Whether you shopped online or in-store, we are committed to making your return or exchange process as seamless as possible.
Verify Eligibility
Ensure your items are in their original packaging, unused, and accompanied by the original receipt or packing slip within the 30-day return window.
Choose Your Method
Select between returning your items to any Bouclair boutique for free or shipping them back to our distribution center using a carrier of your choice.
Package Your Items
Securely pack the products to prevent damage during transit and include a copy of your invoice to ensure your refund is processed accurately.
Receive Your Refund
Once your return is inspected and approved, a refund will be issued to your original method of payment within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing